Harrington & Cole
Fictional firm, real working system

Watch an AI Ops Employee handle a client enquiry in seconds

Harrington & Cole is an imagined 8-person conveyancing practice. Send them a client enquiry below and the AI Ops Employee will classify the matter, draft a reply for a fee-earner to review, log it to the matter sheet, and alert the team. It runs inside the same tools a real firm already uses. Nothing is sent to the client automatically.

New client enquiry

Play the client. Write an enquiry as if you were emailing the firm.

Demo only. Please do not submit real client or personal data. Sample matters are cleared regularly.

What the AI Ops Employee did

Live output, generated the moment you submit.

Submit an enquiry and the classification and drafted reply appear here in a few seconds.
How it works

One workflow, running where the firm already works

The same orchestration layer, models and review pattern I deploy in real Phase 1 builds. The firm keeps its inbox, its sheet and its Slack, and the AI Ops Employee runs the admin around them.

01 INTAKE

Enquiry arrives

A form or inbox captures the client enquiry.

02 CLASSIFY

Claude reads it

Matter type, urgency and client tier, grounded in the text.

03 DRAFT

Reply prepared

A tailored acknowledgement, for a human to review.

04 LOG

Matter recorded

A structured row in the firm's matter sheet.

05 ALERT

Team notified

A Slack alert routes it to the right person.

The workflow

90-second walkthrough

Loom walkthrough goes here (paste the Loom embed URL in CONFIG).